88bd Privacy Policy

1. Scope and Definitions

This Privacy Policy ("Policy") applies to all users of the 88bd platform — those who visit the website, create an account, use the mobile app, or access our services in any other way. Reading and accepting this Policy is a condition of using our services.

The key terms used in this document are defined as follows:

• "User" — anyone who uses 88bd's services.
• "Personal Information" — any information that directly or indirectly identifies a person.
• "Processing" — any activity involving the collection, storage, analysis, transfer, or deletion of data.
• "Third Party" — any entity or service provider outside of 88bd.

This Policy must be read together with the Terms and Conditions, as both documents together form the legal basis of your relationship with 88bd.

2. Information We Collect

88bd collects user information in various situations. The type of information collected depends on how and how much you use our services. The categories of information are described below.

2.1 Registration and Identity Verification Information

When you open an account, the information you provide includes:

• Full name
• Date of birth (for age verification)
• Mobile number
• Email address
• National ID card or passport details (where identity verification is required)

2.2 Financial Transaction Information

During deposit and withdrawal processes, we record transaction-related information. This includes the payment method name (such as bKash, Nagad, Rocket, Upay, or bank transfer), the transaction amount, and the time. However, full card or mobile banking account numbers are not stored directly on our servers — these are processed through encrypted, secure payment gateways.

2.3 Automatically Collected Information

When you use the 88bd website or app, the following information may be collected automatically:

• IP address and approximate geographic location
• Device type, operating system, and browser name
• Time spent on the website and pages viewed
• Login and logout dates and times
• Referral source (where you came from before visiting the site)

2.4 Support and Communication Information

If you contact our support team via 24/7 live chat or email, we retain records of those conversations. This helps us improve service quality and resolve disputes.

3. Purpose of Data Collection

88bd uses user information only for specific and legitimate purposes. The main purposes are outlined below:

3.1 Account Management

Personal information is used to create and maintain your account, ensure login security, and manage OTP verification.

3.2 Transaction Processing

Financial information is used to complete deposits and withdrawals, identify errors, and maintain transaction records.

3.3 Fraud and Abuse Prevention

To maintain platform security, we analyse data to detect unusual transaction patterns, multiple account activity, and unauthorised access attempts.

3.4 Service Improvement

Statistics such as which games are played most and which sections users spend the most time in help us improve our services.

3.5 Promotional Communications

With your consent, you may be informed about bonus offers, VIP programme updates, or important platform changes. You may withdraw this consent at any time.

4. Sharing Information with Third Parties

In limited circumstances, 88bd may share your information with third parties. In every case, this is controlled and for a specific purpose.

4.1 Payment Service Providers

Necessary information is shared with payment gateways including bKash, Nagad, Rocket, Upay, and bank transfer providers to process deposits and withdrawals. These providers operate under strict confidentiality rules.

4.2 Game Software Providers

Necessary session information may be shared with Evolution, Pragmatic Play Live, JILI, PG Soft, and other studios to keep game sessions running. This is kept to a minimum and limited to specific purposes.

4.3 Legal Obligations

88bd may be legally required to provide information in response to valid requests from courts, government authorities, or law enforcement agencies.

4.4 Business Restructuring

In the event of a merger, acquisition, or other corporate change, user information may be transferred to the relevant parties, but may not be used outside the scope of this Policy.

5. Cookies and Tracking Technologies

Cookies and similar tracking technologies are used on the 88bd website and app. Cookies are small text files stored on your device.

5.1 Essential Cookies

These cookies are necessary to keep login sessions active, verify security tokens, and manage payment sessions. Disabling them will prevent the service from working properly.

5.2 Analytics Cookies

Statistical cookies are used to analyse user behaviour and improve services. This information is processed in aggregate form and does not identify individuals.

5.3 Managing Cookies

You can delete or block cookies through your browser settings. However, disabling essential cookies will make certain features, including login, unavailable.

6. Data Storage and Security

The security of your information is a top priority for 88bd. We have put in place multiple technical and organisational measures to ensure this.

6.1 Encryption

All connections are secured with SSL/TLS encryption. Account passwords are stored using industry-standard hashing — no one can read a password directly.

6.2 Access Controls

Only a limited number of 88bd staff have access to personal information, and each of them is required to comply with strict confidentiality agreements.

6.3 Data Retention Period

Information is retained while your account is active. Even after an account is closed, financial records and identity verification data are kept for a set period as required by legal obligations.

7. Your Rights

If you have an account with 88bd, you have the following rights regarding your own information:

• Right to Access: You can find out what information we hold about you.
• Right to Rectification: You can request that incorrect or outdated information be corrected.
• Right to Erasure: In certain circumstances you may request that your information be deleted, though this may not be fully possible where legal obligations exist.
• Right to Restrict Processing: In special circumstances you may request that the use of your information be limited.
• Right to Withdraw Marketing Consent: You may withdraw consent for promotional communications at any time.

To exercise these rights, contact 88bd via live chat or email support. Our team will respond and take appropriate action after verifying your identity.

8. Policy on Minors

88bd is for users aged 21 and above only. We do not knowingly collect information from anyone under the age of 21. If we become aware that a user is below the age limit, their account will be closed immediately and any collected information will be deleted.

If a parent or guardian suspects that their child is using 88bd, please notify our support team immediately.

9. Responsible Gambling and Privacy

88bd believes that transparency is essential to creating a safe gambling environment. Your account information is used to ensure that the self-exclusion and limit-setting features described in our Responsible Gambling Guidelines work correctly. These protective measures are made possible through the processing of your information, and are done in your interest.

If unusual patterns are detected through analysis of your gambling history, the 88bd support team may proactively reach out to you.

10. Policy Changes

88bd reserves the right to update this Privacy Policy from time to time. For significant changes, registered users will be notified in advance via email or live chat. Continued use of the service after any changes will be considered acceptance of the revised Policy.

The date this Policy was last effective will always be shown at the top of this page. Contact our support team to request previous versions of the Policy.

To learn more about us, you can read the About Us page, which covers 88bd's operating philosophy and commitments.

11. Contact

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your information, contact 88bd through the following:

• Live Chat: Available directly 24/7 through the website
• Email: [email protected]

Our support team serves in both Bengali and English and is available seven days a week, twenty-four hours a day. For quick answers to common questions, visit the Frequently Asked Questions (FAQ) page.