FAQ
88bd FAQ — answers to everything from accounts to payments
This page provides direct and detailed answers to the questions that commonly come up when using 88bd — account creation, bonus terms, deposit methods, withdrawal times and support. Find the information you need quickly from the full set of questions and answers organised into five sections.
21+
Registration age
৳100
Minimum deposit
24/7
Customer support
Member Account
Find answers here to common questions about registration, the 88bd login process, accessing your account from a new device and recovering your password.
To register at 88bd you need an active mobile number, a username and a password. The registration process is short and can be completed in a few minutes. Please note that you must be at least 21 years old to play at 88bd in Bangladesh. Each person may open only one account — holding multiple accounts is not allowed.
On the login page, click the "Forgot password?" option and enter your registered mobile number or email. 88bd will send a verification code (OTP). Once you enter the code correctly, you will be able to set a new password. If you run into any trouble during the process, contact us directly via live chat.
First, make sure you are entering your username and password correctly (pay attention to upper and lower case). Clear your browser cache and cookies, then try again. If your account has been temporarily locked, it will unlock automatically after a set period. If you keep failing to log in, 88bd's 24/7 live chat support will assist you.
Yes, you can log in to your 88bd account from any device. When logging in from a new device for the first time, an OTP may be sent to verify your identity. If you use the 88bd App, you can access your account without interruption on both Android and iOS.
Yes, 88bd verifies members' identities — especially before withdrawals. You may be asked to provide details from your national ID card or passport. This is necessary for security and ensures your account is protected. If you have any questions about the verification process, contact the support team.
Bonus Terms
This section covers how to claim the welcome bonus, how wagering is calculated and which games count towards meeting the requirement.
When you make your first deposit at 88bd you receive a 200% bonus, up to a maximum of ৳10,000. For example: depositing ৳1,000 adds a ৳2,000 bonus, bringing your total balance to ৳3,000. To claim the bonus, you generally need to activate the bonus option before making your first deposit after registration. The bonus portion cannot be withdrawn before the wagering requirement is met.
The wagering requirement on the 88bd welcome bonus is 10 times the bonus amount. That means if you deposit ৳1,000 and receive a ৳2,000 bonus, the wagering requirement is ৳2,000 × 10 = ৳20,000. The wagering requirement applies only to the bonus amount, not to your original deposit. Once this requirement is met, winnings from the bonus can be withdrawn.
Slot games, fishing games and most casino games generally count towards the wagering requirement. Playing games such as Fortune Tiger, Gates of Olympus or Sweet Bonanza on 88bd Slots can help you meet the bonus terms. However, certain games or categories may be excluded — check the bonus terms and conditions or contact the support team for the exact list.
Yes, bonuses at 88bd have a set expiry period. If the wagering requirement is not met within the specified time, the bonus and any winnings from it may be cancelled. The exact number of days you have to meet the requirement is stated in the detailed terms of the bonus offer. It is therefore worth reading the time limit carefully before claiming a bonus.
The bonus rate stays at 200%, but the maximum is ৳10,000. For example: depositing ৳10,200 or more gives a maximum bonus of ৳10,000, bringing your total balance to ৳20,200 and making the wagering requirement ৳10,000 × 10 = ৳1,00,000. No bonus applies to the portion of a deposit above the maximum.
How to Deposit
Answers to the most frequently asked questions about deposit methods at 88bd, minimum amounts and mobile banking.
The minimum deposit at 88bd is ৳100 across all methods. That means you can start playing slots, fishing games or live casino games with just ৳100. This is quite affordable in the Bangladesh context and gives new members the chance to start with lower risk.
Log in to your 88bd account, go to the deposit page and select bKash. Send the amount from bKash to the number shown, then enter the transaction ID in the form — your balance will be updated shortly. The minimum deposit is ৳100. 88bd does not charge any additional fees for deposits.
88bd currently supports five deposit methods: bKash, Nagad, Rocket, Upay and bank transfer (including Dutch-Bangla Bank, BRAC Bank and other major banks). All methods accept deposits from a minimum of ৳100. Cryptocurrency is not supported.
88bd does not charge any deposit fee itself. However, your mobile banking operator or bank may deduct a service charge according to their own rules — this depends on the method you use. It is therefore worth checking the fee structure of your bKash, Nagad or bank account before making a deposit.
Deposits are usually processed within a short time. Refresh the page and check again. If your balance still has not updated, contact 88bd live chat with your transaction ID and a screenshot — the support team will resolve the matter quickly.
Withdrawals
Answers here to questions about withdrawal times, minimum amounts, withdrawing at night or on weekends and sending funds to a wallet in your own name.
After submitting a withdrawal request at 88bd, funds are generally sent within 30 minutes to 3 hours for all methods, including bKash. The time depends on the amount and system load. Larger amounts may require additional verification, but processing is completed within a maximum of 3 hours.
Yes, withdrawal requests can be submitted at 88bd 24 hours a day, 7 days a week. There are no restrictions at night or on Fridays and Saturdays. The standard processing time of 30 minutes to 3 hours applies on holidays as well. This is particularly convenient for players in Bangladesh.
The minimum withdrawal amount at 88bd is ৳800. This limit applies to all methods (bKash, Nagad, Rocket, Upay and bank transfer). As long as your balance is ৳800 or more and your wagering requirement has been met, you can withdraw at any time.
Yes, to withdraw from 88bd you must use a mobile banking wallet or bank account registered in your own name. Withdrawals to someone else's wallet are generally not approved. This is required for security and to protect your account.
Once a withdrawal request is being processed, it generally cannot be cancelled. However, if you contact live chat quickly before processing begins, the support team can check whether anything can be done. The best approach is to make decisions carefully and provide accurate details from the start.
Customer Support
Everything about 88bd's support channels, languages, hours and what to prepare before reaching out. The support team also helps with responsible gaming.
Yes, the 88bd support team provides service in both Bengali and English. This arrangement is specifically designed with Bangladeshi players in mind, so language is never a barrier. If you write in Bengali on live chat, you will receive a reply in Bengali.
88bd has two main support channels: 24/7 live chat (available directly on the site and the fastest option) and email support. Use live chat for urgent matters; email is more suitable for detailed or complex complaints. Phone support is not available.
To get a faster resolution, have the following ready before reaching out: your 88bd username or registered mobile number, a brief description of the issue, the transaction ID and a screenshot for deposit or withdrawal problems, and the date and time of the incident. This allows the support team to act quickly.
No, you do not need to contact them at a specific time. 88bd's support is active 24 hours a day, 7 days a week. Whether it is 3 AM, a day during Eid, or the middle of a BPL match, you can ask a question on live chat and will always get a response.
Yes, if you disagree with a decision, first raise the matter on live chat. If a more detailed discussion is needed, send a full account and supporting evidence by email. 88bd takes all complaints seriously and works to resolve them within a reasonable time.
Still have questions? We're here
If the answers above have not resolved your issue, do not worry. The 88bd support team is always ready — in both Bengali and English.
For general questions, live chat is the fastest option. For detailed matters or anything involving documentation, write to us by email.
24/7 Live Chat
Email Support
Bengali and English
Reading 88bd's terms and conditions will help you find answers to many questions on your own.